The collaboration between Medirent and the Pension Fund of Ukraine began in 1998 with the development of the Automated System for Personalized Accounting of Contributions to the Mandatory Pension Insurance. This system laid the foundation for the digital transformation of the country’s pension system.
In 2002, the foundation was laid for the Integrated Comprehensive Information System (ICIS PFU), a large-scale platform that covers the automation of all key processes of the Fund. Since then, the ICIS has been constantly developed and improved by the Medirent team in accordance with changes in legislation, government requirements and public demands. Particular attention is paid to IT infrastructure development and the building of a Complex Information Security System (CISS) for the ICIS PFU in accordance with the requirements of state information security.
System Functionality
- Collection, processing, accumulation, and disbursement of funds
- Pension assignment, recalculation, and payment
- Payments under the mandatory state social insurance system related to:
- — temporary disability
- — occupational accidents
- — occupational diseases resulting in loss of work capacity
- Assignment and disbursement of housing subsidies and benefits
- Disbursement of nearly 40 types of state social assistance
- Maintenance of the Register of Insured Persons within the State Register of Mandatory State Social Insurance
- Integration with other government agencies through the “Trembita” system of electronic interaction of state information resources
- Support for electronic services via the Web Portal and mobile application
- Reception and processing of specialized reports from insurers (employers)
- Support for internal operations of the Fund, including:
- — visitor services
- — document management and performance monitoring
- — accounting
- — human resource management
- — public communication
- — data analysis and forecasting
- — comprehensive information security
The structure of the ICIS
- Register of Insured Persons
- Electronic Register of Sick Leave Certificates
- Pension assignment and payment based on electronic pension files
- Assignment of housing subsidies and social benefits
- Centralized storage of pension files (electronic archive)
- Web portal and mobile application for PFU electronic services
- Modules for document management, HR, accounting, finance, analytics, legal support, and more
Scale of the system (2025)
- 250 TB of data processed daily
- 10.3 million pension recipients
- 20 million insured person records (working population)
- 400,000 annual pension assignment requests
- 9 million services provided annually by the Pension Fund
- 2.1 million applications for housing subsidies and benefits
- 6 million electronic sick leave certificates issued per year
- 8.78 million digitized pension files
- 20+ data exchanges with state registers and systems
- ₴800+ billion in annual financial flows processed
- 22.5 million users of the Web Portal
- 1.5 million mobile application users
Digital Services Powered by ICIS
- Web Portal of Electronic Services of the Pension Fund
- "Pension Fund" Mobile App — available on Android and iOS
