Hotel Management System

Customer
TOUR CENTER BUKOVEL
Years of implementation
2006 - 2011
Industry
Тech
Services and solutions
Medirent implemented a comprehensive ERP solution for one of Ukraine’s largest tourist centers — Bukovel. The system covers all key areas of hotel business management, from guest registration to financial operations, reporting, and online booking.
Key Features of the ERP System
- Guest Stay Lifecycle Management: booking, check-in, check-out, billing
- Automation of Additional Services: calculation and accounting
- Flexible Payment Options: prepayment, post-payment, credit
- Group Arrivals and Corporate Clients: special conditions, reporting
- Multi-Currency Support: international transactions
- Financial Control: advance write-offs, bill splitting, daily closure
- Contract Accounting: management of partners and tour operators
- Room Fund Monitoring: visual floor-by-floor plan, real-time data access
- Analytics: guest statistics, management reporting
- Promotions and Rate Management: flexible offer configuration
- Internal Payment System: automated settlements
- Loyalty Program: discount cards, SMS and e-mail campaigns
- Accounting Integration: automated invoice generation and transfer
In addition, a Online Booking and Services Portal for the Hotel Complex was developed. This solution automated room reservations, service sales, and payment processing via internet acquiring.
Main Features of the Portal
- Online room booking using various filters
- Integration with the hotel's corporate database
- Automated authentication for privileged clients
- Payments via bank cards or wire transfers
- Invoice generation and delivery via SMS and e-mail
- Flexible portal management by hotel staff
- Booking control and cancellation of unpaid reservations


LLC "RPE "Medirent"
Ukraine, Kyiv city,
86-D Kazymyr Malevich str.