Social Portal of the Ministry of Social Policy
Customer
Ministry of Social Policy of Ukraine
Years of implementation
2024 - present
Industry
Govtech
Services and solutions

The Social Portal of the Ministry of Social Policy (soc.gov.ua) is a digital gateway to social support services for all stakeholders — citizens, social sector professionals, service providers, and social protection authorities.

Medirent is the developer of the portal and ensures its continuous development as part of the digital ecosystem of the Unified Information System of the Social Sphere (UISSS).

Key Features
For individuals and families:
  • Online applications for social services
  • Personal account to track application status
  • Information on available services within their community
  • Ability to report individuals in need of assistance — even without a qualified electronic signature
For social sector professionals (case managers):
  • Automated case management
  • Convenient work planning
  • Reduced paperwork
For social service providers:
  • Case tracking and monitoring
  • Balanced workload distribution
  • Simplified reporting
For social protection authorities:
  • Faster application processing
  • Full online access to information about individuals or families

The portal has been operating since October 2024, with the first implementation phase focused on social services. Future updates will enable the digital application process for various types of social assistance.

Since January 1, 2025, the portal also offers a service to apply for assistive rehabilitation devices (ARD), available to individuals who have undergone a daily functioning assessment by expert teams — replacing the outdated Medical and Social Expert Commissions (MSEC).

First 6 Months of Operation:
3 million
page views
33,900
applications submitted
LLC "RPE "Medirent"
Ukraine, Kyiv city,
86-D Kazymyr Malevich str.
Contacts for collaboration: