Web Portal of Electronic Services of the Pension Fund
Customer
Pension Fund of Ukraine
Years of implementation
2012 - present
Industry
Govtech
Services and solutions
22+ million
users
40+
electronic services
6
login methods
10+ years
of stable operation
The Web Portal of Electronic Services of the Pension Fund (portal.pfu.gov.ua) is one of the largest state online services created for convenient digital interaction between citizens and the Pension Fund of Ukraine.
Medirent is the developer of the portal and has been supporting its development since 2012 as part of the digital ecosystem - the Integrated Comprehensive Information System of the Pension Fund.
The web portal provides services to the following categories of users:
- Insured persons
- Pensioners
- Insurers (employers)
- Banking institutions
- Government authorities
Each category has its own personal account with appropriate access rights and functionality.
Reliability and security
The service supports 6 authentication methods, the main ones being a qualified electronic signature (QES), the Integrated Electronic Identification System ID.GOV.UA and Diia.Signature.
The main functionality of the Pension Fund of Ukraine Web Portal
Citizen's Digital Account
- Personal data from the Register of Insured Persons
- Insurance period and salary
- Pension data, electronic pension file
- Access to the electronic work record book (EWRB)
- Sick leave certificates
- Verification of contributions paid by the employer
Electronic applications and appeals
- Online pension assignment/calculation (all types)
- Submitting applications for subsidies, benefits, insurance payments
- Appeals, complaints, suggestions - with status tracking
- Applications for electronic/paper pension certificate
Digital certificates with QR-code
- About insurance period (OK-5)
- About salary and contributions (OK-7)
- About pension granting
Services for future pensioners
- Pension calculator with pension amount forecast
- Automatic pension assignment (by age)
- Uploading documents for digitization of work activity
Insurer's (employer's) office
- Information on employees, length of service, income
- View sick leave certificates
- Submission of claims
- Access to the ETC of job candidates (with consent)
- Electronic applications, certificates, documents
- Appointments
Updating personal data
- Submitting a questionnaire to change full name, address, TIN, etc.
- Attaching supporting documents (if you have a QES)
The most popular services (2024)
6,83 million
electronic certificates with QR codes generated
82,200
applications for pensions were submitted
194,900
applications for pension recalculation submitted
50,800
submitted questionnaires of the insured person for entering / changing / clarifying data in the Register of Insured Persons
LLC "RPE "Medirent"
Ukraine, Kyiv city,
86-D Kazymyr Malevich str.
